Automotive SOPs

Automotive SOPs

Industry Overview

General Trends About The Industry

Industry Structure

The Different Types Of Players In The Industry

Regulators Across The Globe

Typical Processes

The List Of Automotive SOPs

Automotive SOPs – Miscellaneous

SOP-MS-01 : Vehicle Tyre Inflation
SOP-MS-02 : Cold Start Procedure
SOP-MS-03: 220v Heaters
SOP-MS-04: Winterization of Vehicles

Automotive SOPs – Accounts

SOP-AC-01 : Role of Accounts
SOP-AC-02 : Accounts Organizational Structure
SOP-AC-03 : Accounting Metrics
SOP-AC-04 : Salary Processing
SOP-AC-05 : Various Governing Acts
SOP-AC-06 : Provident Fund
SOP-AC-07 : Employee State Insurance
SOP-AC-08 : Insurance Requirements
SOP-AC-09 : Intellectual Property Rights
SOP-AC-10 : Asset Management
SOP-AC-11 : Cost Reduction Initiatives
SOP-AC-12 : Service Tax Procedures
SOP-AC-13 : TDS procedure
SOP-AC-14 : Professional Tax
SOP-AC-15 : Value Added Tax
SOP-AC-16 : Luxury Tax

Automotive SOPs – Customer Service-Front Office Desk

SOP-CS-01 : Receptionist Tasks
SOP-CS-02 : Taking Working Orders

Automotive SOPs – Batteries

SOP-BA-01 : Battery Filling & Maintenance Procedure
SOP-BA-02 : Battery Test Procedure – Load Test
SOP-BA-03 : Cold Cranking Amps

Automotive SOPs – Human Resources

SOP-HR-01 : Hiring Process
SOP-HR-02 : Outsourcing Process
SOP-HR-03 : Employee On-board Orientation
SOP-HR-04 : Roles of responsibilities of Front Office Executive
SOP-HR-05 : Roles of responsibilities of Service Manager
SOP-HR-06 : Roles of responsibilities of Technician
SOP-HR-07 : Honesty, Integrity and Teamwork Anthem
SOP-HR-08 : Annual Performance Review
SOP-HR-09 : Procedure for Lay-offs and Downsizing
SOP-HR-10 : Time Sheet Submission and Approval Process
SOP-HR-11 : Employee Benefits
SOP-HR-12: Travel Policies

Automotive SOPs – Sales & Marketing

SOP-SM-01 : The Sales and Marketing Organization
SOP-SM-02 : Sales and Marketing functions
SOP-SM-03 : Terminologies in Sales and Marketing
SOP-SM-04 : The Sales Process
SOP-SM-05 : Negotiation Techniques
SOP-SM-06 : Customer Relationship Management
SOP-SM-07 : Effective Techniques in Sales
SOP-SM-08 : Marketing Techniques
SOP-SM-09 : Customer Service in Sales
SOP-SM-10 : Credit Policy
SOP-SM-11 : Booking Policy
SOP-SM-12 : Cancellation Policy
SOP-SM-13 : Discount Policy

Automotive SOPs – Vehicle Maintenance Facility Work Order

SOP-VM-01 : Work Order Functions
SOP-VM-02 : Work Order Suggestions
SOP-VM-03 : Test Drive
SOP-VM-04 : Preventive Maintenance
SOP-VM-05 : Service Calls
SOP-VM-06 : General Assistants Daily Duties